Overview
Closing Date: 2025-10-21
Job Title: Communications Manager
Location: Worthing, Hybrid (2 days in the office)
Contract Type: Permanent
Hours: 37/week (flexible working arrangements considered)
Salary: £45,000 - £50,000 DOE
Southern Water is on a transformational journey. As we move into our largest delivery programme yet—doubling investment to £7.8bn over the 2025–30 regulatory period—we’re looking for a Communications Manager to help shape and share our story. Our purpose is clear: to provide water for life—to enhance health and wellbeing, protect and improve the environment, and sustain the economy. This role sits at the heart of that mission, supporting our reputation rebuild strategy and helping us connect meaningfully with our customers, stakeholders and communities.
About The Role
Reporting to the Senior Strategic Communications Manager, you’ll be part of our Strategic Communications and Social Media team within the Corporate Affairs Directorate. You’ll lead the creation and delivery of multi-channel PR campaigns that raise awareness, build understanding and drive engagement.
Key Responsibilities
* Developing creative, insight-led campaigns that showcase our environmental efforts, community impact, innovation and operational excellence
* Managing proactive and reactive social media plans in collaboration with internal teams
* Overseeing the production of digital assets including videos, graphics and blogs
* Using customer and stakeholder insight to shape content and evaluate performance
* Supporting crisis and issues management, including recovery communications and reactive statements
* Building strong relationships across internal communications, media, PR, stakeholder engagement and brand teams
* Ensuring joined-up planning and delivery across all communications channels
About You
You’ll be a proactive and creative communicator with a proven track record of delivering integrated PR campaigns that make an impact. You’ll be comfortable working in a fast-paced, high-profile environment and bring a collaborative, solutions-focused mindset to everything you do.
We’re Looking For Someone Who
* Aligns PR activity with organisational goals and reputation strategy
* Has strong writing and editorial skills, with the ability to turn technical information into compelling stories
* Is experienced in producing content for digital platforms and managing social media channels
* Can prepare external statements, long and short form communications and social media posts with confidence
* Thrives under pressure and can make rapid, reliable decisions
* Brings high personal integrity and handles sensitive information with discretion
Additional Requirements
* Ability to manage multiple priorities and tight deadlines with resilience and flexibility
* Comfortable with ambiguity and able to adapt quickly to changing circumstances
* Strong stakeholder engagement and collaboration skills
Package & Benefits
This role will be full time Monday to Friday with a hybrid approach to working between our Durrington (Worthing) office and home, 2 days a week, generally on a Monday & Tuesday. You will also be involved with the incident rota for emergency comms, 1 week in 6 (STC).
* Salary £45,000 - £50,000 per annum dependent on skills and experience
* Generous pension up to 11% company contribution
* 25 days annual leave
* Life assurance equal to 4x salary
* Salary sacrifice electric car scheme (after 6 months service)
* Health Cash Plan
* Full funded eye tests
* Two paid volunteering days a year
* Occupational health service
* Discounts with over 800 popular retailers
* Digital GP service
* Study support may be available for job-related qualifications
* Competitive maternity leave and flexible return to work options
* Cycle to work scheme
Privacy & Applicant Information
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application. All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility and current proof of address as part of the recruitment process. If you do not meet these criteria, your application will not be considered.
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