Operational Support Manager (OSM) – Security & Facilities Management Location: Mobile / Multi-Site (Regionally Based) - (Company vehicle provided) As an Operational Support Manager, you will play a pivotal role in delivering high-quality soft facilities management services, with a strong focus on cleaning operations across multiple sites. This dynamic position combines hands-on operational support with team leadership, client engagement, and service quality oversight. You will act as a key extension of the regional operations team, ensuring seamless service delivery, supporting contract mobilisation, and maintaining operational resilience. The role centres on managing cleaning teams, overseeing daily cleaning activities, and coordinating additional soft FM services such as waste management, hygiene services, and basic site upkeep, in alignment with FRG’s integrated FM strategy. A background in cleaning services and a solid understanding of COSHH (Control of Substances Hazardous to Health) regulations are highly desirable, as you will be responsible for ensuring compliance with health and safety standards and promoting best practices in chemical handling and hygiene. Your strong interpersonal and communication skills will be essential in building positive relationships with clients and frontline staff, fostering a culture of excellence, and driving continuous improvement. This ro...