Overview
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a network of TPS Centres with a 1,500-strong workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Competitive salary and excellent benefits
Responsibilities
* Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
* Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
* With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
* Maintain own product knowledge and awareness of competitor activity
* Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required
* With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
* Provide and maintain an excellent level of service to customers via the team
* With the Centre management team, monitor delivery schedules to help maintain and improve service levels
* Conduct business with the highest level of integrity and professionalism
* Ensure the proper and accurate use of all business systems throughout the team
* Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
Qualifications
* A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
* Passionate about providing a great customer service experience
* A confident and capable communicator who can build strong relationships with all key stakeholders and clients
* High degree of IT literacy and a proficient user of MS Office
* Results orientated
* A passion or interest in the automotive industry or providing great customer service
What we can offer you
At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Sales, Management, and Administrative
Industries
* Retail Motor Vehicles, Motor Vehicle Parts Manufacturing, and Wholesale Motor Vehicles and Parts
#J-18808-Ljbffr