Do you love books and enjoy helping people in your community? We’re offering exciting opportunities for Library Assistant to join our team and support the delivery of library and public information services to the South of the county. WHAT IS INVOLVED? This is a chance to share your enthusiasm for reading while getting involved in a wide range of activities—from assisting customers with enquiries to promoting library events and community initiatives. Various hours and locations available. What you’ll be doing day to day: Welcoming and assisting customers with enquiries Issuing and returning books and other library materials Supporting the use of library equipment and resources Promoting library services, assisting with delivery of events and activities Maintaining accurate records and databases using IT systems Assisting with basic administrative and banking tasks As a customer-facing role, you’ll need to communicate confidently and provide a high standard of customer care to people from all walks of life. If you require further information regarding this role please contact either Rosemary Ramsey | Rosemary.Ramsey@durham.gov.uk, Samantha Findlay | Samantha.Findlay@durham.gov.uk or Gillian Bottoms | Gillian.Bottoms@durham.gov.uk to arrange an informal discussion about the role. WHAT WILL I NEED? You should hold a NVQ Level 2 (or equivalent). We are looking for a strong communicator with great interpersonal skills. You should have a friendly, approachable manner and experience of working with customers in a public-facing environment and have confidence using IT applications. Please refer to the attached Person Specification for the full criteria. INTERVIEWS It is expected interviews will be held week commencing 15th June 2026. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran. OUR OFFER TO YOU We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website. Rewards and benefits are subject to individual terms and conditions. EQUALITY, DIVERSITY, AND INCLUSION We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process. HOW TO APPLY Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. Please visit our website to understand our position on using AI to support your application and for guidance on completing your application. If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentREG@durham.gov.uk All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates. CONNECT WITH US Follow us on Instagram Like us on Facebook Visit our website VPRS/161