A leading benefits platform in Greater London is seeking a Customer Support Agent to deliver excellent service to users. This role involves resolving customer queries, troubleshooting technical issues, and creating Help Centre articles. Ideal candidates will have customer service experience in a fast-moving B2B SaaS environment, strong communication skills, and a solid technical aptitude. This position offers an annual salary of £30,000, a bonus scheme, and various benefits including enhanced parental leave and private medical insurance.
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