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The post holder will have responsibility to provide a single point of access for all referrals into Adult Mental Health services.
To review all referrals to identify any gaps in the referral process, with a view to strengthening existing joint partnership systems to improve early and appropriate referrals.
To collate and analyze statistical data from the current database to facilitate the process.
To triage all referral information, making autonomous clinical judgments in order to prioritize and allocate the referral to the appropriate professional within our service or suggest alternatives to the referrer. This is complete in line with the Mental Health Triage Scale, risk management process, the Mental Health Measure (Wales) 2010, and the UK Mental Health Triage Scale Guidelines (2015).
To triage phone calls from external agencies and the general public, providing brief interventions during the calls.
To conduct holistic assessments and formulate risk assessments.
Main duties of the job
An exciting opportunity has arisen within the Adult Mental Health Service. The role involves being part of a developing and expanding team to improve access and response to mental health services.
The post is for a dedicated Single Point of Access Professional, open to qualified mental health professionals.
The role includes triaging all referral information, prioritizing, and allocating to appropriate professionals/services, as well as conducting face-to-face assessments.
The team is new and developing within the health board, encouraging development and support. The ethos is to deliver high-quality care and support to individuals experiencing mental health concerns.
Working for our organization
We believe staff are our best asset, and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the UK's largest healthcare groups, we offer extensive professional training and development opportunities in an innovative, forward-thinking organization.
We welcome applications from nurses, doctors, health science/therapy specialists, and support services professionals. Opportunities include apprenticeships, work placements, and volunteering roles.
We are an inclusive employer, welcoming applications from all, regardless of sex, religion or belief, race, age, sexual orientation, gender identity, pregnancy, maternity leave, marital status, or disability.
Our values—Caring For Each Other, Working Together, and Always Improving—are at the core of our commitment to equality.
If you seek excellent career and training opportunities while living near some of Europe's most spectacular scenery and a vibrant city, look no further.
Detailed job description and main responsibilities
Person specification
Qualifications
* RMN registration, occupational therapy, or social work qualification
* Possession of a postgraduate qualification (diploma, degree, or higher) or evidence of working towards one
Experience
* Significant post-qualification experience as a Band 5/6 or equivalent in acute adult/community mental health
* Experience in teaching and training health and/or social care professionals and designing educational inputs (e.g., conference presentations, publications)
Swansea Bay University Health Board is committed to supporting bilingualism to enhance service user experience. We particularly welcome Welsh speakers.
We value diversity and welcome applications from people protected under the Equality Act 2010, including age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy, maternity, marriage, and civil partnership.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, and a Disclosure to the Disclosure and Barring Service will be necessary.
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