Overview
IT Engineer | Office 365 & Infrastructure | Hands-On Media Tech Role
* Location: Holborn, London (4 days in-office, 1 WFH)
* Contract: 12-Month FTC (strong possibility to go permanent)
The Role
Join a leading UK media group operating across TV, digital, and production subsidiaries. You will be a key member of a small, dynamic technical operations team, delivering world-class 2nd line support and managing end-user systems. You’ll get involved in exciting technical projects across a fast-paced media environment, collaborating closely with senior engineers, taking ownership of escalations, and growing your skills in Office 365 administration, networking, and infrastructure initiatives.
What We’re Looking For
We’re after proactive, hands-on IT pros who enjoy solving problems and growing their skills. You should have:
* IT support or systems admin experience
* Strong Windows, MacOS, networking, and hardware/software troubleshooting
* Active Directory, Okta, and identity management knowledge
* Backup & email security tools experience (Barracuda, Print Logic, etc.)
* ITIL Foundation or service management understanding
* Confidence with stakeholders, escalations, and BAU support
Nice to Haves
* Experience with cloud platforms (AWS, Azure)
* Previous project involvement (e.g., migrations or infrastructure rollouts)
* Mentoring or supporting junior colleagues
* Hands-on involvement in a small, high-retention technical team
Why Join / Projects
* Work on meaningful technical projects in a creative media environment
* Collaborate closely with senior engineers and take ownership of initiatives
* Opportunity to learn new technologies, develop your skills, and progress within the team
* Be part of a small, supportive, and highly skilled team with clear career progression
Employee Benefits
* 25 days holiday + bank holidays
* Hybrid working (1 day WFH per week)
* Career development and progression opportunities
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