Looking for a Product Manager to lead the launch of a groundbreaking IT product aimed at redefining industry standards. In this role, you will combine your technical expertise and strategic vision to guide the product from concept to market. You will develop a comprehensive product strategy that addresses emerging technologies and clients' needs, ensuring our new offering exceeds market expectations.
As a Product Manager, you will:
1. Define and Execute Product Strategy: create a visionary product roadmap that aligns with company goals and evolving customer needs. Continuously refine strategic direction based on industry trends, market research, and user feedback.
2. Drive Cross-Functional Collaboration: coordinate across development, marketing, sales, and design teams to ensure seamless execution, timely delivery, and a strong product-market fit.
3. Make Data-Driven Decisions: utilize customer insights, analytics, and behavioral data to prioritize features, validate product hypotheses, and enhance user experience.
4. Foster Innovation and Execution: identify opportunities for market disruption and lead the ideation, prototyping, and iterative release of new features and capabilities.
5. Enable Scale and Growth: contribute to go-to-market strategies, user acquisition efforts, and long-term business scaling initiatives to support ongoing product success.
Requirements:
* Fluency in English (C1+)
* Proven experience in Product Management within the tech or e-commerce sectors
* Background in launching products from zero to market readiness
* Entrepreneurial mindset with strong ownership and initiative
* Excellent communication and collaboration abilities
* Demonstrated data literacy and analytical thinking in decision-making
* Ability to balance long-term strategic goals with short-term delivery priorities
Preferred qualifications:
* Experience with platforms such as Amazon or Shopify
* Familiarity with AI/ML technologies and their applications in SaaS
* Successful track record in scaling product lines or business units
Additional benefits:
* Influence on the direction of a fast-growing product
* Competitive USD-based compensation
* Potential stock options after 9 months
* Fully remote work flexibility
* Opportunity to work at the intersection of innovation, leadership, and technology
About us:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we have become an industry leader in premium outsourced customer support, with 8 hubs around the globe. We value diversity and welcome candidates from various backgrounds. Please send your CV in English highlighting your skills. Visit our website: http://www.supportyourapp.com/
Legal disclaimer:
We are a multinational company committed to unbiased hiring practices. Our candidate assessment is not influenced by race, sex, religion, age, or other protected characteristics.
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