Gallagher is seeking a Team Leader for their Motorhome and Motorbike insurance team, based in Romford. The successful candidate will manage up to 10 call centre agents, focusing on motivating, developing, and coaching the team to exceed targets. Responsibilities include analyzing performance metrics, ensuring high-quality customer interactions, and collaborating cross-functionally to drive success. Candidates should have experience in a contact centre environment and possess strong leadership skills. Gallagher offers a generous salary, bonuses, and competitive benefits including 25 days holiday, life insurance, and employee discounts.
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