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Salesforce PSS Solution Architect, Watford, Hertfordshire
Client: Empiric
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Must have worked on PSS cloud and GDS understanding is a plus.
* CRM/Salesforce solution experience is beneficial.
* Proven ability to design and optimize business processes and integrate across systems.
* Detail-oriented with quick learning ability about new concepts and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate in a team to solve business and technical problems.
* Act as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess customer requirements, co-create future vision, and map to Salesforce solutions.
* Guide on target architecture, phasing, roadmap, and transition architecture.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist clients in building CRM strategies and roadmaps, leveraging Salesforce technology.
* Work with complex requirements, design, and configure solutions.
* Collaborate with technical teams to determine solution details and value.
* Review design blueprints and identify potential risks.
* Stay updated on industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry domain expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in public sector, energy, and utilities industries.
* Requires strong industry knowledge, consultative skills, and solution expertise in areas like business strategy, application architecture, data, integration, security, cloud, and analytics.
* Helps design product roadmaps aligned with business strategies using Salesforce frameworks and methodologies.
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