Ends on Sun, Nov 23, 2025 11:59 PM (in 3 days)
Gallery Assistant (Crew)
Baltic Centre for Contemporary Art is a major international gallery situated on the south bank of the River Tyne in Gateshead, England. Having welcomed over 10 million visitors since opening in July 2002, Baltic presents a distinctive and ambitious world‑class visual art programme.
Housed in a landmark ex‑industrial building, Baltic houses 2,600 square metres of art space, making it one of Europe’s largest galleries. Baltic has presented the work of over 850 artists of 78 nationalities in over 300 exhibitions to date.
Are you passionate about contemporary art and love connecting with people? We are recruiting for Gallery Assistants (CREW) who can combine an appreciation of contemporary art with the skills, passion, and enthusiasm to communicate effectively with our audiences. The ideal candidate will have excellent customer service skills gained through working with the public in a front‑line service position and enjoy working in a team.
What We’re Offering
* Permanent contracts: Up to 46 total hours per week, split across fixed weekly hours.
This role is ideal for new team members excited to join our vibrant community.
Please specify your preferred weekly hours (e.g. 8, 16, 24) in the application form.
What You’ll Do
* Welcome and assist visitors as the public face of Baltic.
* Create engaging art experiences through conversation and support.
* Work collaboratively as part of a passionate front‑of‑house team.
* Uphold high standards of customer care in a fast‑paced, public‑facing role.
What You’ll Need
* Strong customer service experience in a public‑facing position.
* Availability to work on a rotating schedule, Wednesday–Sunday, including evenings and weekends.
* A genuine interest in contemporary art — no previous gallery experience required!
Reports to: Visitor Experience Manager
Salary:£12.60 per hour
Working hours: Part‑time role 8-24 hours per week. All positions involve working on a rota basis across our opening days, Wednesday – Sunday, and you must be available to work evenings and weekends.
Place of Work: Your usual place of work will be the Baltic Centre for Contemporary Art, South Shore Road, Gateshead NE8 3BA
Annual leave: You will be entitled to 25 days (pro‑rata) of paid annual leave plus bank holidays.
Benefits: 30% discount at Baltic’s shop and discounted menu at Baltic Kitchen, 20% discount at SIX Restaurant, 10% off standard rooms & food at Malmaison Hotel Newcastle, Discount at various local retailers, Pension Scheme, Employee Assistance Program.
Application Deadline: 23 November 2025 23:59pm
Must have eligibility to work in the UK.
Baltic is committed to the goal of building a diverse workforce. We are inviting people with different skills, experiences, backgrounds, gender, orientation, and neurodiversity to apply for this opportunity. We encourage applications from those who consider themselves as having a minority representation in this field.
BALTIC is working towards achieving diversity and welcomes applications from all sections of the community. BALTIC fully accepts and welcomes the fact that society consists of many diverse groups and individuals, and that this diversity is an asset to BALTIC. As an arts centre dependant for its success on the full involvement of users and visitors and as an employer, BALTIC recognises that it has a moral and legal responsibility to promote equal opportunities. In addition, BALTIC recognises that the pursuit of equality of opportunity is essential for a productive and professional working environment. This policy states BALTIC’s commitment to being an equal opportunities employer and is an integral part of every aspect of our activities. It is based on the most recent legislation and represents BALTIC’s commitment to tackling inequality, discrimination and disadvantage. Our goal is equality of opportunity for everyone who uses, visits, works in and works for, BALTIC and we will provide services and develop employment practices accordingly. In particular, BALTIC is committed to making sure that: There is equality of opportunity in terms of access to BALTIC and its services, and that this reflects, and is appropriate to the needs of the diverse communities using and visiting BALTIC. Prospective and present employees are afforded equal and fair treatment in relation to recruitment, selection, terms and conditions of employment, training and promotion. BALTIC will work to actively combat discrimination and make sure that prospective or present employees, and those who wish to use and visit BALTIC, are not treated less favourably on the grounds of protected characteristics. BALTIC is committed to making sure that we provide equal opportunities in employment, and that we do not unfairly discriminate against any job applicant for any reason. BALTIC, therefore: Welcomes job applications from all sections of the community and will consider applicants for jobs on the basis of their relevant experience, qualifications, skills and abilities. Welcomes job applications from under‑represented groups - in particular, people with disabilities, and minority ethnic applicants. Will make sure that we do not discriminate unlawfully when we decide who to employ and that selection decisions for jobs are based solely on people’s merit and ability to do the job, to enable us to appoint the best people to work for BALTIC. Will make sure that any qualifications or conditions or requirements applied to a job are relevant and justifiable in terms of the job to be done. Aims to create a suitably skilled workforce that includes employees who may be under‑represented. Will conduct regular monitoring data collation and analysis in order to identify and address barriers to equality of opportunity.
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