Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Responsibilities
* Guide Our Colleagues - Collaborating with the store management team to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
* Prioritise Customer Satisfaction - Work closely with management to identify customer service needs, communicate these priorities to the team, and ensure all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
* Drive Store Success - Understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
* Experience supervising others in a fast-moving retail or hospitality environment
* Demonstrate the following competencies: Prioritise and organise work; Customer focus; Communicate effectively; Direct and supervise work.
About Us
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment. Our management structure offers a clear path for career progression and personal development.
Package & Hours
* £30,887 FTE
* 44 hours per week
Employee Benefits
* Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
* Contributable company pension scheme
* 10% store discount at all our retail stores
* Death in Service Benefit
* Long service recognition scheme
* Access to our in-house training programmes delivered face-to-face and through our online learning platforms
* MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues; Employee Assistance Programme with 24/7 confidential counselling and advice line; Low cost voluntary insured health cash plans and cancer cover
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