Company description
Biscuit & Brew is a family-owned cafe & lounge in the heart of Nottingham city centre. We think good service starts with a smile and that genuine smiles come with good service.
We're loose leaf tea specialists. All of our blends are our own and are inspired by anything from sweets, desserts & cocktails to books, moods or music. We bake all our own cakes. All of our food and drinks are put together by hand, fresh to order. We source our ingredients from the best local suppliers.
We like tradition but we also like to be creative. There's a fine line between novelty and nostalgia - our menu makes a good effort to tread it (try Spice Girl and you'll see what we mean).
What you'll do
As a frontline cafe assistant you will be expected to work alongside our team, initiating and maintaining strong, genuine relationships with our customers. You will greet customers, take orders, serve drinks and manage tables in our very busy city centre cafe & lounge.
At times you will prepare hot & cold drinks from our extensive menu and make food from fresh in our kitchen. There may be some baking involved too.
As a senior member of the team you will be expected to lead by example, motivate others and consistently perform to a high standard of excellence. You will on occasion open or close the store, coordinate with upper management, take stock checks and place food orders, while always ensuring our very high standards are consistently met.
You are
A warm, friendly people person, able to initiate and maintain a conversation with someone you don't know.
Responsible and hard-working.
Able to work well under heavy pressure in a very busy and fast paced environment.
Passionate about our extensive menu of loose leaf tea's, drinks and foods.
Availability
This is an all year round job. Typical shifts will fall anywhere between 8am-6pm Monday to Sunday. Our busiest time of the week is at the weekend although we still require someone who can be flexible with their time and with good availability throughout the rest of the week. Although we rarely expect our team to work double weekends we do expect as a minimum requirement that you are generally free for both days and at least one day throughout the week.
Essential Skills
* Some management experience or evidence of taking on extra responsibility.
* Clear and relevant hospitality experience - preferably front of house.
Bonus Skills
* Baking or kitchen experience
* Barista experience
* Food Safety Level 2 or Level 3 Certificate
Why work for Biscuit and Brew?
* Great working environment - we are literally family here - we act like it.
* Opportunity to progress- we're a fast growing business with potential for up line.
* 50% Staff Discount and free food
* Quarterly bonus - we make good tips, paid out monthly as a percentage of your wage.
Interviews
Successful applicants will be invited to a brief video interview followed by a trial shift on the shop floor.
Job Types: Full-time, Part-time, Permanent
Pay: £12.66-£13.41 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Sick pay
Application question(s):
* If successful, how long would you see yourself working with Biscuit & Brew?
* Tell us about your availability. You should be free both weekend days and at least one day through the week.
* How many hours would you prefer to work per week? We have contracts between 8 and 20 hours available to start.
Experience:
* Hospitality: 2 years (required)
* Leadership: 1 year (preferred)
Work Location: In person