London – Full Time
Naked Wolfe is one of the fastest-growing luxury footwear brands globally, worn by the world’s biggest celebrities and stocked by leading retailers across the US, UK, Europe and Asia. As our wholesale business continues to expand, we are hiring a highly organised and detail-driven Wholesale Sales Administrator to ensure flawless execution across all wholesale operations.
This role is central to making sure every wholesale order is booked correctly into retailer systems, product compliance is accurate and up to date, invoices are issued smoothly, and deliveries land on time and in full. You will work closely with our Wholesale, Logistics, Production and Finance teams to help support the next stage of Naked Wolfe’s global growth.
Key Responsibilities
Order Processing & Retailer Portal Management
* Process and maintain all wholesale orders with complete accuracy across SKUs, pricing, quantities and delivery windows.
* Book orders into retailer systems and vendor portals (EDI, SPS, marketplace portals, department store routing systems).
* Ensure all routing guides are followed to prevent chargebacks and ensure seamless warehouse receiving.
* Manage order confirmations, amendments, cancellations and PO updates in real time.
Product Compliance & Documentation
* Ensure all Naked Wolfe products meet retailer compliance requirements, including testing certificates, packaging specs, carton labels, barcode standards and safety documentation.
* Prepare and maintain all wholesale documentation: invoices, packing lists, ASN files, delivery notes, compliance files and shipping documents.
* Work directly with our supply base to gather all compliance paperwork required per retailer.
Wholesale Delivery Management
* Take full ownership of wholesale shipment flow—from warehouse pick to retailer delivery.
* Coordinate with our global 3PL partners to ensure all shipments are dispatched on schedule and delivered OTIF (on time and in full).
* Monitor shipment progress daily and proactively communicate risks, delays or issues to both internal teams and retailers.
* Track all bookings, delivery updates and retailer communication to ensure complete accuracy.
Cross-Functional Wholesale Support
* Support the Wholesale team with sell-in materials, line sheets and account presentations.
* Maintain internal trackers to keep teams updated on compliance, shipment status and order progress.
* Assist with sample coordination, showroom organisation and ad hoc wholesale admin tasks.
Who We’re Looking For
* Experience in wholesale administration, logistics, sales support or operations—ideally within fashion, footwear or consumer goods.
* Extreme attention to detail with the ability to spot issues before they become problems.
* Strong communication skills when dealing with buyers, warehouses, logistics partners and internal team members.
* Process-driven, organised and confident working in a fast-paced environment with tight deadlines.
* Proficiency with Excel and comfort working across multiple systems.
* A proactive team player with a positive attitude and a willingness to take ownership.
Why Join Naked Wolfe?
Joining Naked Wolfe means becoming part of a global brand shaping modern luxury footwear. You’ll work with a high-performance team, take ownership of key wholesale processes, and have real impact as we continue to scale internationally.