Band 3 community nursing administrator - Blakesley & East locality
Join to apply for the Band 3 community nursing administrator - Blakesley & East locality role. The Cluster Administrator is an exciting position supporting city‑wide District Nursing Teams with the administrative functions that enable clinical care to be delivered in patient homes. The post will mainly be based at Blakesley District Nursing team, with travel to other planned community nursing teams within the East locality as required.
Job Summary
Provide comprehensive administrative support to the Integrated Multi‑Disciplinary Team, including typing letters, minutes of meetings and other documentation; implement and maintain central filing systems for patient records, patient information, care plan documents and staff documentation; undertake office duties such as photocopying and replenishing supplies; answer non‑clinical queries from clients and their relatives seeking advice from Nursing Staff. Part of the interview process will include an English and Maths Test.
Key Details
* Date posted: 04 December 2025
* Pay scheme: Agenda for change
* Band: 3
* Salary: £24,937 to £26,598 per annum
* Contract: Permanent
* Working pattern: Part‑time
* Reference number: 820‑7495510‑COM
* Job location: Richmond Primary Care Centre, 299 Bordesley Green East, Birmingham, B33 8TA
Job Responsibilities
* Provide comprehensive administrative support to the Integrated Multi‑Disciplinary Team including typing of letters, minutes of meetings and other documentation.
* Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation.
* Undertake office duties such as photocopying and replenishing information as required by the District Nurses.
* Answer non‑clinical queries from clients and their relatives seeking advice from the Nursing Staff.
Essential Qualifications
* GCSE English Grade C or above (or equivalent experience).
* GCSE Maths Grade C or above (or equivalent experience).
* ECDL or equivalent IT qualification.
* NVQ Level 3, Diploma or equivalent experience.
Essential Experience
* Able to work to deadlines.
* Experience of Microsoft Word, Excel and Outlook.
* Previous experience of administration and clerical work.
Desirable Experience
* Experience of filing systems.
Essential Skills
* Ability to communicate to a high level with a wide range of people.
* Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive.
* Proven customer care skills.
* Ability to handle people in a courteous and sensitive manner, taking into account individual needs.
* Able to multitask, prioritise workload & use own initiative and good time management skills.
* Understanding & commitment to equal opportunities.
* High level written communication skills.
* Understanding of the importance of confidentiality and the Data Protection Act.
Desirable Skills
* Ability to set up and maintain filing systems.
* Copy typing skills.
Essential Personal Qualities
* Ability to work effectively as a team member.
* Ability to make a positive contribution to effective teamwork.
* Reliable and punctual with good time management skills.
* Demonstrates ability to use initiative and take ownership.
* Willing to undertake a range of tasks and activities.
* Shows flexibility and initiative in planning workload.
Desirable Personal Qualities
* Able to travel across the city.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous criminal convictions.
Employer Details
Employer name: Birmingham Community Healthcare NHS Foundation Trust (BCHC)
Address: Richmond Primary Care Centre, 299 Bordesley Green East, Birmingham, B33 8TA
Website: https://www.bhamcommunity.nhs.uk/
#J-18808-Ljbffr