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Join Our New Habitations Team – Be Part of the Change
Improving Homes. Protecting Health. Delivering on Awaab’s Law.
We’re building a proactive new Habitations Team to lead the way in tackling housing hazards early, effectively, and together.
As part of our commitment to Awaab’s Law, this team will take preventative action to make sure no customer lives in unsafe or unhealthy conditions. From identifying damp and mould to responding quickly to concerns, we’re not waiting for problems to escalate. We’re fixing them at the source.
We’re now hiring for the following key roles:
2x Habitation Technicians
Skilled professionals who will carry out critical works to make homes safe, quickly and effectively.
1x Habitation Surveyor
A keen-eyed assessor who will identify risks early, work closely with technicians, and ensure nothing is missed.
2x Customer Service Agents (Habitation Support)
Friendly, empathetic communicators who will listen to customers and collaborate closely with the Habitations Team to ensure every case is monitored and resolved effectively.
How the Team Will Work
This new team will work closely and collaboratively, with a shared mission to protect the health and safety of our customers. From first contact to final fix, you’ll support one another, share insights, and respond proactively, always looking to prevent issues before they become hazards.
The Customer Service Agent role:
This role will involve being responsible for running daily reports, scheduling of works, managing jeopardy cases, and logging issues related to damp and mould.
We’re looking for people who:
Care deeply about customers’ wellbeing
Communicate well and work as part of a team
Take pride in getting things right first time
Are proactive, practical, and solution-focused
Want to make a real social impact
Apply now to be part of something important.
Help shape a team that puts safety first and works together to make lasting change.
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