Role
CNI Technical Services Manager – Full Time – NGH, Warwick
Responsibilities
* Oversee day-to-day technical operations, including installation, maintenance, testing, and assurance of CNI infrastructure in line with statutory and contractual requirements
* Lead, mentor, and manage a team of engineers and technicians, ensuring high performance, safety compliance, training development, and maintenance of training matrices
* Coordinate with scheduling and planning teams to manage workforce allocation, resource constraints, annual leave, and ensure service delivery aligns with operational plans
* Act as the primary client point of contact, providing updates, resolving issues, managing escalations, and supporting meetings, reporting, and action plans with stakeholders and senior leadership
* Manage compliance, risk, and assurance activities, including statutory inspections, incident reporting, audits, supply chain performance, contractor management, and continuous service improvement initiatives
Qualifications
* Proven experience working within Critical National Infrastructure or similar highly regulated environments, ideally in a technical assurance or engineering leadership role
* Strong knowledge of engineering standards, statutory compliance, safety regulations, and technical risk management within critical infrastructure
* Experience managing multi-disciplinary teams, delivering complex technical projects, and engaging with stakeholders at all levels
* Strong analytical, problem-solving, and organisational skills with the ability to manage competing priorities under pressure
* Knowledge or experience of data centre environments or Uptime Institute standards, with a commitment to continuous professional development
Inclusion and Accessibility
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing Ashish Gautam at ashish.gautam@mitie.com.
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