HEAD of PROJECT MANAGEMENT / TEAM LEADER
Primary Objectives/Key Tasks
To direct, develop and manage the Project Management, Architectural/Design Teams
To run the Project Management team and ensure the comprehensive delivery of Project Management, Employers' Agent, Project Monitoring, Brand Guardian services and Cost Management services for our leading clients.
The individual will need to be able to communicate in a professional and efficient manner with clients, suppliers, consultants and contractors at a variety of levels and have excellent organisational, administrative, communication, technical, commercial, management and presentation skills.
Business Development and the on-going development of practices and processes aligned to contemporary legislation will also play a key part in this role.
The individual will be required to:-
Have experience and established PM Team running skills in a prior Senior PM capacity.
Plan, manage and control the effective resourcing of the PM team including geographical or freelance resources as projects dictate with total ownership for the consistency and quality to offer the highest Client satisfaction levels.
Ensure the basis of contracting is robust and risk averse using company templates and improving processes and QA across PM and multidisciplinary appointments including Project Monitoring (Brand Guardian), Cost management and Architectural/other duties.
To be instrumental in obtaining new and repeat business at the correct fee levels and efficiencies required for a profitable (target 50% Gross margin) return from the team.
Mentor and develop junior PM, brand guardians and QS in your team and to provide a wider mature/ mentoring senior resource to the "Build" team.
Work closely with and support the Board Directors in delivering growth objectives efficiently to achieve and exceed the company budget.
Be instrumental in obtaining new and developing repeat business at the correct fee levels and efficiencies required for a profitable (target 50% gross margin) return to ensure the services offered by the PM team can be applied for internal PM challenges.
To make proposals for service improvement, training, growth and expansion for an effective integration and growth of the PM / Architectural offer to incrementally bolster revenues for both disciplines.
General Duties
Team Leader:
Operate on a leadership basis in a team environment setting standards of excellence
Review, implement and manage PM Practice Policy and Procedures
Lead on Procurement advice and suitability of forms of Contract
Provide central QA checking role for maintaining production quality
Ensure the company is kept abreast of developments in the profession, construction industry etc, and fulfil the requirements of PM Team CPD
Explore opportunities for Team
PM/EA;
Regularly review scope and terms of service with team
Ensure consistency and effectiveness of standard reporting templates
Implement internal training and development for consistent results in outputs
Ensure regular and consistent reporting to Clients
Consult with other (partnering) professionals for best practice
Lead as Key Account PM on larger projects
Brand Guardian
Liaise with Design (Shape) / Retail Planning (Make) teams for Brand standards
Ensure consistency in application of standards in lead projects
Manage Supply chain implications
Track multiple project progress
Cost Management
Manage and report regularly on all Budget related project milestones
Ensure regular and consistent reporting to Clients
Advise on trend and cost benchmarking relative to industry indices Commercial (PM and Architecture P&L)
Manage the preparation of pitch documents and approval of fee proposals and quotes
Track and monitor the workflow and forecast revenues
Manage the cash flow and the invoicing with Finance
Complete weekly workflow reviews and forecast quarterly budget reviews
Plot new opportunities for revenue growth and develop leads with BD
Report quarterly plans for growth and Development to BoardCommunication
Ensure PM team is addressing actions and duties promptly and providing regular Client feedback
Address internal communications between departments to ensure consistency of outputs and wholly integrated project deliverable from Design / Feasibility / Brand Guardianship / Architectural and PM output
Ensure reports and communications are issued in good time
Communicate production standards and requirements to the team Internal Communications
Ensure liaison between Team Leaders and arrange regular internal briefings and QA checking for consistently informed deliverables on all project issues Marketing
Always promote the business in a positive and constructive light
Attend and present as required on new business initiatives as part of the Senior leadership team
Manage a sustainable level of resource Other
Ensure the company are meeting the institutional PM standards of accreditation
Measurement of Success
Seamless and efficient implementation of PM processes that incrementally improve PM productivity
Lead on internal and external PM processes for a more integrated business
Incrementally increase revenue from new business or viable diversification with improved profit margins. (Grow Revenue 20% per annum (measured by discipline))
An increase in awareness among our clients and staff of PM capability and effectiveness
Successful definition of standalone PM, BG and QS services independently of Architectural or Multi disciplined appointments.
Expansion and development of key clients for larger projects (Target > £8m newbuild per annum).
Expansion and development of PM / Architectural success in new sector (Non-automotive x 1 per annum)
Effective development and mentoring of BuildThe Head of PM will report on all matters to the "Build" Board Director