A leading ERP SaaS provider in the United Kingdom seeks a Service Delivery / Customer Support Manager to lead its customer service team. The role involves driving customer satisfaction, overseeing onboarding, and managing escalations. Ideal candidates possess strong leadership skills, experience in SaaS or ERP environments, and a commitment to customer success. This full-time position offers hybrid working, an annual bonus, and opportunities for professional development. #J-18808-Ljbffr