Supporting events and engagement for the Army Benevolent Fund Regional Office in VenningBarracks Telford, in order that the Region can achieve its targets and objectives as set out in theannual Fundraising Plan.This role encompasses: providing administrative support to the regional fundraising activities,developing the volunteer fundraising, and supporting the delivery of regional fundraising andengagement events, in person, as required as part of the Regional Office team.
Specific Tasks:
1. Database Management.
Input, maintain and amend constituent data, and maximise use of the regionalcomponent ofSalesforce, finance system, NetSuite.
Exploit all office productivity tools (such as WordPress, Enthuse, Mail Chimp, Brand Stencil,and fundraising platform) to maximise engagement and fundraising effectiveness.
Advertise future events on the regional web page.
Make efficient use of the CRM database for communicating with supporters.
Ensure letters are sent and saved, with the CRM database updated.
Collaborate with the Regional Director (RD), regional team, and volunteers to ensure that theCharity remains GDPR compliant.
Attend initial and ongoing database training, to include an initial training session at inductionwith further top up training as part of the Charity's layered approach to training.
2. Event Administration.
In support of regional team, ensure event/campaign administration (batching income;updating campaign info; submitting expenses etc.) is dealt with in a timely fashion using the Charity's databases.
Use relevant events and sponsorship platforms (such as Fundraising, Enthuse; JustGiving) tomonitor regional events and supporters.
Respond to all enquiries and act as the primary contact to supporters and volunteers.
Take initiative in giving guidance to supporters and volunteers in the absence of the Regional Director.
Search for, and comply with, relevant policy and process documents held on the Charity's network drives.
Receive and dispatch mail and merchandise in support of the regional team. Maintain fundraising materials and stocks
3. Fundraising.
Support regional team in coordinating and setting up/scheduling all regional fundraisingevents.
Assist with briefings and events (planning and delivery of) and represent the Charity atexternal events e.g., cheque presentations and volunteer briefings, as required.
Provide support for regional fundraising events.
Support the Wales & West Midlands regional team with engagement activities whenrequired.
Be prepared to initiate and manage your own regional events where opportunities exist,and with guidance from your RD.
Act as the primary Point of Contact and support volunteer fundraisers and supporters inthe region.
Distribute fundraising equipment and merchandise as required.
Maintain currency on fundraising best practice in line with charity training updates.
4. Other.
Flexibility for out-of-hours and weekend working, particularly during the summer eventseason. Time off in lieu (TOIL) can be authorised by the Regional Director..
Attending the Charity's Annual Conference in person or virtual including associatedreceptions.
Attending the Fundraising Team Conferences in person or virtual includedassociated receptions.
Assist in the assembly and dismantling of fundraising equipment, including gazebos andmarketing stands.
Skills/Personal Attributes.
Ability to be flexible with working patterns.
A driving license is essential.
Be able to work on own initiative and as part of a team.
Possess effective communication skills, with strong interpersonal skills.
Literate, numerate with good office practice experience.
IT literate with understanding of social media tools is desirable.
An understanding of the British Army and the charity sector is desirable.
A Strong empathy with the Charity's cause and beneficiaries
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