Location: West London (Chiswick, Brentford & Isleworth)Salary: £47,777 + EOY Bonus
The role
We are looking for an experienced, commercial Retails/Sales Area Manager to play a key role in ensuring the smooth running of a small cluster of self-storage locations across West London. You will need to be very customer focused and sales/KPI driven. Our Area Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place.
This is a multi-siterole, based in our Chiswick store, with responsibility for the Isleworth and Brentford Container sites. Itis full-time, working 5 days out of 7, with some weekend and bank holiday working.
Company Benefits
Staff discount on storage and retail products
Management Training and Development programme
Great bonus scheme
Contributory pension scheme
30 days holiday, including bank holidays
Employee free perks scheme
Additional benefits after a qualifying period
Who were looking for
Goal oriented, with a proven sales track record
Thrives in a varied, team environment
Excellent communication skills and customer service skills
Agood level of numeracy and people management experience
What youll do
Sales and Customer Service
Drive teams to convert sales and help customers make informed decisions
Achieve sales targets by maximising sales opportunities
Provide outstanding customer service, always keeping our values in mind
Resolve customer complaints, address customer concerns, and explain company policies
Store Growth and Development
Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
Manage the growth and development of the store and employees
Demonstrate an active approach to achieve goals and objectives
Manage and Train Employees
Recruit, train, develop and support staff to keep the standards of your team high
Motivate staff to give their best results
Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
Administration
Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
Promote the store in the local community by networking and liaising with local shops and businesses
Maintenance
Take pride in the sites, maintaining excellent standards
Ensure a safe and healthy environment for both staff and customers
Charity Participation
Weve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
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