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Senior Service Designer, Watford, Hertfordshire
Client: Anson McCade
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Senior Service Designer
Multiple Locations UK Wide
We are seeking a Senior Service Designer to join a leading digital design consultancy supporting large-scale digital transformation projects across the public and private sectors in the UK.
The ideal candidate will have 4-5 years of experience in Service Design, preferably with a background in the public sector or consulting, and a desire to grow within an expanding design practice.
Responsibilities include:
* Leading strategic planning for client services, focusing on user needs.
* Creating service maps, value propositions, or service blueprints.
* Providing advice on organizational challenges.
* Representing the customer perspective.
* Developing concepts to improve existing services.
* Simplifying complex information and processes for users.
Candidate Profile:
* Expertise in end-to-end service design and improving underperforming services.
* Strong User-Centred design experience.
* Experience in facilitating workshops, proposals, and creating assets.
* Experience with GDS is highly desirable.
* Mentoring or management experience is a plus.
Package:
* 25 days of annual leave plus public holidays.
To learn more about shaping the future of digital services, contact Connor Smyth at Anson McCade on 020 7780 6706.
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