What you’ll be doing:
* Working closely with a small team of managers to ensure the store runs smoothly every day.
* Taking responsibility for the daily operations of the store, often being the sole manager with full accountability.
* Collaborating with a team to complete tasks, ensuring efficient and safe customer service.
* Managing people, including performance, capability, disciplinary actions, scheduling, and payroll.
* Assisting other nearby stores when needed in a network of convenience stores.
What makes a great customer & trading manager:
* Experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and ability to coach a team similarly.
* Achievement of KPIs and performance targets.
* Experience handling disciplinary, performance, and employee relations issues.
* Ability to lead store operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends, and 15% at Argos every payday.
* Annual bonus scheme based on performance.
* Free food and drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer match.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support including counselling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for purchasing bikes and equipment.
* Discounts on gym memberships, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to diversity and inclusion, providing support for families, carers, and career development. Our networks and initiatives aim to foster a respectful, inclusive culture. For more information, please visit here.
Reasonable adjustments: If you need adjustments during the application or interview process, please let us know.
Leading in our stores:
Our managers are the driving force behind our success, leading with boldness, passion, and opportunity. They ensure product availability, safety, and seamless operations, making work rewarding for colleagues and shopping a great experience for customers. They bring our purpose to life through impactful actions.
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