Are you looking for next step in your career? Do you thrive in fast-paced environments ensuring safety for the public?
This could be the ideal role for you!
Our client in Port Glasgow is a fast-growing, forward-thinking security technology company delivering cutting-edge remote surveillance solutions to the UK's biggest names in construction, rail, and civil engineering.
We're now hiring a CCTV Control Room Operator to join our high-performing team in Port Glasgow. This is a key role in a 24/7 control room, where focus, quick thinking, and calm under pressure are essential.
What You'll Do:
Monitor live CCTV feeds to detect and respond to suspicious or criminal activity
Manage alarm activations-up to 200 low-level incidents per night
Complete detailed incident reports and maintain accurate logs
Communicate clearly with team members, site staff, and emergency services
Ensure full system readiness with regular checks and assessments
What You'll Bring:
Essential:
Valid SIA CCTV License (Door Supervisor may be considered)
Excellent attention to detail and observational skills
Strong written and verbal communication
Basic IT confidence-comfortable with Excel and in-house systems (training provided)
Ability to stay focused and manage multiple priorities in a high-pressure environment
Desirable:
Previous CCTV control room operator experience
Background in door supervision, retail/pub security, or similar
Familiarity with Sentinel or comparable systems
Understanding of GDPR and data protection in security contexts
Shift Pattern:
4 on, 4 off rotation
12-hour shifts (days and nights)
Friendly team of fellow CCTV control room operatorWhat You'll Get:
Competitive salary (regularly reviewed)
288 hours of annual leave (including bank holidays)
Bupa private healthcare (Benefit in Kind)
Death in service cover (5x salary)
Employee Assistance Programme
Free on-site parking in our Port Glasgow site
Clear career progression opportunities
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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