Opportunity
We would love you to join us if you have the skills and attributes we are looking for as a member of our Customer Service Team Member.
Benefits
* Competitive pay
* Hoburne benefits platform
* Hoburne Team Card includes 50% off Food and Drink
* Free membership at Hoburne Golf Parks
* Discounts on holidays
* Access to our leisure facilities in all our parks
* Enhanced parental leave (T & C's apply)
* 33 working days holiday (pro-rata for part-time)
* Access to our Employee Assistance Programme (EAP)
Role overview
You will need to be computer literate with good keyboard skills and have a warm and friendly personality. Experience in a similar role is advantageous but not essential. Product knowledge training will be given.
The role is based at Group Support, in Christchurch, however we do offer a hybrid pattern. Our opening hours are Monday to Friday 9am till 8pm, Saturday and Sunday 9am till 5am. The role involves inbound and outbound contact as well as email and live chat, excellent customer service skills along with computer skills and problem-solving skill would be advantageous.
Requirements
* Good written and verbal communication
* Ability to multi-task
* Excellent customer service
* Attention to detail and good organisational skills
* Basic knowledge of IT
Contract
37.5 hour per week maternity cover role until 30th November 2026. It will cover some weekends and bank holidays.
Apply
If you think you have the experience, skills and attributes we are looking for, please apply.
Equal Opportunity
The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.
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