Job Description
Senior Credit Controller - Bolton
Salary: £30,000 - £36,000 DOE
Hybrid Working: Two days WFH
Based: Bolton
Forge Talent is partnering with a leading professional services firm in Bolton to recruit a Senior Credit Controller for their growing finance team.
This newly created role offers an exciting opportunity for an experienced professional who thrives in a fast-paced, dynamic environment and enjoys refining processes within an expanding team.
If you're someone who seeks constant growth, loves tackling challenges, and wants to be part of a rapidly growing business, this is your chance to make an impact.
The Role
You will take responsibility for managing a diverse and high-volume ledger covering multiple UK and international offices. This is a varied role that requires a proactive, confident communicator who can adapt their approach to the needs of each location.
Some offices may simply require regular updates, while others may need hands-on support with collecting outstanding invoices through proactive credit control by phone and email.
Knowledge of pre-legal processes and an understanding of insolvency or professional services environments would be beneficial.
Key Responsibilities:
* Managing a multi-office ledger and providing tailored support to each location
* Maintain accurate correspondence records in internal systems
* Allocating incoming payments
* Share responsibility for managing the credit control inbox
* Attending weekly debtor meetings and distributing reports
* Escalating complex or problematic cases when required
* Liaising with internal teams to resolve invoice queries promptly
* Building and maintaining strong relationships with clients
* Working with external agencies for non-paying or escalated accounts
Desired Experience:
* Minimum of 2 years’ experience in credit control or debt collection
* Excellent written and verbal communication
* Highly organised with the ability to prioritise and multitask
* Positive, enthusiastic, and motivated
* Able to work independently and in a team
* Positive, enthusiastic, and motivated
* Competent in Microsoft Office, especially Teams, Outlook, and intermediate Excel (VLOOKUPs, Pivot Tables)
Benefits:
* Salary: £30,000 – £36,000
* Hybrid working –2 days WFH per week
* 25 days holiday + 1 Celebration Day
* Company pension scheme
* Health and welfare cashback plan
* Wellbeing hub
* Company social events
* Progression scheme