Job Overview
We are seeking a dynamic and enthusiastic Sales Assistant to join our team. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. As a Sales Assistant, you will play a crucial role in enhancing the shopping experience for our customers, assisting them with their needs, and driving sales through effective merchandising and upselling techniques.
Responsibilities
* Greet customers warmly and assist them in finding products that meet their needs.
* Provide knowledgeable advice on product features and benefits to encourage sales.
* Engage in upselling techniques to maximise sales opportunities.
* Maintain an organised and visually appealing sales floor through effective merchandising.
* Handle customer inquiries and resolve any issues with professionalism and courtesy.
* Manage stock levels, ensuring that shelves are well-stocked and products are displayed attractively.
* Utilise basic math skills for transactions and inventory management.
* Demonstrate excellent phone etiquette when addressing customer calls or inquiries.
* Collaborate with team members to achieve sales targets and enhance overall store performance.
Experience
* Previous experience in a retail or sales environment is advantageous but not essential.
* Multilingual or bilingual capabilities, particularly in English and Spanish, are highly desirable.
* Strong organisational skills to manage time effectively and prioritise tasks efficiently.
* Excellent communication skills to interact positively with customers and team members alike.
* Familiarity with merchandising principles is a plus, enhancing the visual appeal of the store. If you are passionate about providing outstanding customer service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Sales Assistant.
Job Type: Part-time
Pay: £7.55-£12.21 per hour
Expected hours: 8 – 30 per week
Work Location: In person