Job Title: Facilities Manager
Location: Greenwich, London
Salary: Up to £42,000
Full-time, Permanent
Overview:
A leading national facilities management provider is seeking a capable and proactive Facilities Manager to lead operations on a high-profile public sector contract in Greenwich. The role requires a confident individual with a strong background in both hard and soft FM services, and a keen focus on health & safety, compliance, and operational delivery.
Role Purpose:
You will be responsible for delivering a consistently high standard of facilities management across the site, supporting the Contract Manager in the leadership of daily operations, client engagement, and compliance. The position is a key leadership role, covering elements of office management and service delivery across both hard and soft services.
Key Responsibilities:
Operational & Administrative:
* Manage daily FM operations, ensuring high service delivery across the contract
* Maintain full compliance with health & safety legislation and internal H&S processes
* Keep all compliance trackers and audit documentation up to date
* Ensure all KPIs and SLAs are met or exceeded
* Coordinate with site teams and stakeholders to ensure smooth delivery of services
* Attend and contribute to daily operations meetings and client liaison sessions
Health & Safety:
* Support the Contract Manager in producing health & safety statistics and incident reporting
* Lead site compliance initiatives and audits
* Oversee COSHH and statutory requirements
People Management & HR:
* Organise inductions, issue contracts, and manage probation review reminders
* Maintain training matrices and arrange staff training
Client & Stakeholder Relations:
* Act as a key point of contact for client queries and contract-related meetings
* Ensure service delivery aligns with client expectations and contract obligations
Key Skills & Attributes:
* Strong organisational and administrative skills
* Excellent communication, both verbal and written
* Effective problem-solving and analytical thinking
* Ability to lead teams and manage complexity in a live operational environment
* Highly reliable with a detail-oriented mindset
* Client-facing confidence and professionalism
Technical Knowledge:
Essential:
* Proficiency in Microsoft Office/Google Suite
* Ability to take clear and accurate minutes
* Understanding of health & safety processes and compliance
* Familiarity with Paymech administration and CAFM systems
* Strong general HR knowledge
Desirable:
* Experience in a contract or PFI environment
* Understanding of P&L and finance systems