CRM Manager – Remote First | £60K Car Allowance Bonus | Salesforce & Pardot Expert | UK Based Are you a CRM powerhouse ready to take the reins and shape the future of customer engagement? We’re partnering with a leading brand in the lifestyle sector that’s investing heavily in digital transformation. They’re looking for a hands-on CRM Manager to join their growing team and play a pivotal role in driving customer engagement and retention. The Role This is a remote-first opportunity (UK-based only), with monthly meet-ups in London. You’ll be the go-to expert for all things CRM, owning the roadmap, driving strategy, and delivering campaigns that make a real impact. You’ll also have the exciting opportunity to build and lead your own team as the function scales. What You’ll Be Doing Leading CRM strategy and execution across the customer lifecycle Owning Salesforce and Pardot platforms – this is non-negotiable Collaborating with marketing, sales, and digital teams to drive engagement and conversion Getting hands-on with data, segmentation, automation, and reporting Shaping the future of CRM within a business that’s embracing innovation What We’re Looking For Proven experience in a CRM Manager or similar role Salesforce and Pardot expertise is essential A strategic thinker who’s not afraid to roll up their sleeves Strong communication skills and a collaborative mindset Based in the UK and happy to travel to London once a month What’s On Offer Salary: £55-£60K Bonus Remote-first working with flexible hours A chance to build your own team and shape CRM from the ground up Join a supportive, forward-thinking business with big ambitions Interested? Reach out to me directly at gary.wale@lorienglobal.com for a confidential chat or to apply.