Availability Window
* Sun 09:00 - 19:00
* Mon 19:00 - 23:00
* Thu 18:00 - 22:00
* Fri 18:00 - 22:00
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
Its our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week wed like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and youll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, wed still love to hear from you. Click here to read more.
Responsibilities
* Deliver customers shopping trips, ensuring the van and trays are clean, tidy and organized.
* Leave the back yard clean, tidy and free of rubbish, picking up litter as you see it.
* Wash trays as part of the tray wash process.
* Load the van as required and check the van for roadworthiness.
* Communicate with customers about any changes to their order, including short code items and substitutions, offering a refund if they are unhappy.
* Take care of products and deliveries as if they were your own.
* Explain to customers that they will not be charged for substitutions.
* Deliver during the customers time slot.
* Call the customer before arriving at their property if early.
* Call the store/centre if running 30 or more minutes late.
Qualifications
* Build relationships with colleagues to create team spirit, working together to make sure the store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you".
* Act quickly to respond to the changing needs of customers, embracing change within the store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you.
* Share ideas with your Manager and other colleagues on how to improve the store for customers.
* A valid UK / EU / EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at payday weekends – save up to £2 a year with your Colleague Clubcard (additional card to share with family).
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you – from discounts and shares to cycle‑to‑work schemes.
* Uniform provided and policies to support you for all of lifes moments.
* Access to colleague networks that provide a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks click here.
About Us
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving our customers, communities and planet a little better every day. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We celebrate diversity and recognise the value and opportunity it brings. Were committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. Were a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit this link.
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