Your mission at Voi Responsibilities The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. We're looking for someone who will be responsible for our warehouse in Greater London, based in Mitcham. In this role, you will play an integral part in Voi’s performance by combining people management with process improvement and execution. This will include: Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses. Ensuring best in class standards for our scooters by working with the team to make sure we provide the highest service for our end users. Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures. Working hands-on with the maintenance and repairs of vehicles to ensure a high quality standard, extend vehicle lifetime and minimise cost. Act as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses. Be the point of contact for external parties, e.g. 3PL s, landlords, staffing agencies and local business associations. Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks What You'll Need To Embark We’re looking for a leader with a strategic mindset who also enjoys working hands-on and has experience working with multiple projects and stakeholders in a fast-paced environment. In addition to being fluent in English, we believe the right person has: 3 years of previous work experience, including experience from managing teams General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau). Proven track record in driving performance Ideally start up experience Stakeholder Management Good understanding of business management, financial and leadership principles. Excellent communication skills, leadership training and conflict resolution. A valid driver's license for the UK. Why Voi? Working At Voi Is More Than Just a Job; Our People Promise Includes a Personal Voiage Where You Will Grow As a Professional And Be a Part Of a Team And Culture That Builds Something Meaningful For Society. In Addition To This, You’ll Have The Opportunity To Join Europe's 1 micromobility company Get “skin in the game” through our employee options program and play a crucial part in developing our warehouses Have a direct impact on our continued success and the development of the micromobility industry in the UK. Work with inspiring, motivated and fun colleagues towards a common goal Please submit your CV. Are you ready to become a Voiager? Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000 vehicles in 110 towns and cities across 13 countries, serving 8 million riders with over 375 MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain. Diversity Matters As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.