Social network you want to login/join with: Head of Service and Infrastructure, London
Client: British Medical Association
EU work permit required: Global Resourcing is partnering with the British Medical Association (BMA) in their search for a Head of Infrastructure and Service to join their team on a permanent basis. The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support, and negotiate on behalf of all UK doctors and medical students.
Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession and supporting our doctors with relevant products and services.
We have an exciting opportunity for a Head of Service and Infrastructure to join our Technology Services directorate. This is a leadership role, reporting to the Chief Technology Operations Officer.
You will lead and oversee the strategic planning, development, and management of IT services and infrastructure. You will lead a team of approximately 20 to ensure that the technology services and infrastructure meet the needs of the BMA in all aspects of resource planning and delivery. You will also collaborate with senior colleagues across Technology services to define and deliver against the technology strategy.
To ensure your success as the BMA's Head of Service and Infrastructure, you will ideally have:
Proven senior management level experience in technology
Experience of defining and driving delivery of service and infrastructure strategies
Proven background in IT service delivery, incident management, and the implementation of ITSM tools and processes
Experience of delivering successful projects within both Agile and Plan methodologies
Practical knowledge of IT infrastructure components, including network servers, storage, databases, cloud computing, and virtualization technologies
Solid experience with ITIL frameworks and best practices
As the BMA embarks on a 3-5 year organizational strategy, the technology roadmap will be a crucial element, with Infrastructure and IT services underpinning this. As a leader who delivers at pace, your proven expertise and appetite to make a difference in driving forward technology operations, infrastructure, and service management will be key.
30 days holiday entitlement plus bank holidays and a BMA company day
~ Double matching pension contributions up to 12% of salary
~ Additional leave entitlement for volunteering or moving house (after completion of probationary period)
~ Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline, and specialist support available
~ BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
~ Multiple flexible benefits and discounts through our employee benefits platform
~ Lots of Learning and Development/training opportunities via our internal learning hub
~ Season ticket loan (up to £10,000) after completion of probationary period
Anonymous recruitment
To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age, and gender are anonymized and will only become visible to hiring managers if you are selected for an interview.
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