Electoral Services Officer – Full Time/Part Time
Full-time (37 hours per week) until March 2026, followed by part-time (22 hours per week) thereafter.
We have an excellent opportunity available for a motivated Electoral Services Officer to join our Electoral Services team, here at Wokingham Borough Council on a permanent basis.
As an Electoral Services Officer, you will play an essential role in supporting the day-to-day operations related to Elections and Electoral Registration. Working closely with the Electoral Services Manager, you will assist in the planning and delivery of all local and national elections, referenda, and parish or other polls.
The role also involves helping to prepare, publish, and maintain the register of electors.
In addition, you will contribute to the development and implementation of initiatives aimed at increasing voter registration, improving election turnout, and encouraging wider civic engagement and participation. This is a great opportunity to play a key role in the democratic process and make a real impact in the community!
This is a career graded scheme relating to job responsibility, experience, qualifications and personal performance.
Benefits:
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐ A generous annual leave entitlement of 27-28 days (rising to 32-33 days after 5 years continued local government service), plus Bank Holidays (pro rata)
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐ A range of local & lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car & cycle to work schemes
⭐ And much more!
Key responsibilities:
1. To assist in the organisation and conduct of all local and national elections, referenda and parish or other polls.
2. To assist with all office administration and answer queries via the phone, email, and face to face, some of which will be complex and require awareness of legal implications.
3. Maintaining and updating the Electoral Register, developing best practice, and contributing to continuous improvement in service delivery.
4. Assist with the organisation of all aspects of UK Parliamentary, local, parish or other elections/referendums, ensuring all statutory requirements and timetables are met.
5. Assist with the organisation and delivery of initiatives and activities to encourage electoral registration and democratic participation amongst all groups in the community.
6. Maintaining and updating the Electoral Register, developing best practice, and contributing to continuous improvement in service delivery.
Candidate requirements:
7. Attention to detail and accuracy
8. Excellent customer service skills, dealing with customers, members and officers at all levels of the council with sensitivity and tact.
9. Ability to work under pressure whilst organising your own workload and working to tight deadlines.
10. Able to work well in a team, demonstrating commitment to colleagues, team objectives and collaborative working.
11. Ability to maintain confidentiality and deal with sensitive information appropriately.
Role specific:
Please note that this is a politically restricted role.
You will be required to work outside of normal office hours as required during specified periods, particularly during the annual canvass and election time.
You will need to take annual leave to fit around the electoral services cycle of work and acceptance that leave is restricted during election and annual canvass periods (usually March – May and October/November).
You will also be required to work full time, 37 hours per week, for six weeks during election periods.
Our Area:
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools including 69 primary and 21 secondary schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Click the link below and apply today! Alternatively, for more information or to arrange an information discussion, contact the Electoral Services Manager: or the Head of Democratic & Electoral Services: priya.patel@wokingham.gov.uk