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Customer service assistant / pin technician

Wakefield
Tenpin
Customer service assistant
Posted: 27 April
Offer description

We’re expanding! Join the Wakefield
team at our latest location and grow with us!

We are opening a brand new, state
of the art family entertainment centre at Trinity Walk Shopping Centre in May 2026.

Do you have an understanding and interest in all things
technical/mechanical? Do you have a strong eye for detail? This is for you.

TENPIN IS NOT JUST ABOUT BOWLING... We have something fun
for all the family to do, regardless of age. We love to entertain—it's in our
DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser
Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a
fabulous food menu.

A
career at Tenpin is like no other. The opportunities are endless, and the
benefits are pretty cool too!
















The Role


As a CSA Pin, you will be responsible for all our bowling equipment,
especially our pins whether that be planned maintenance or fixing on the spot
issues, whilst ensuring each of our 24 lanes are oiled on a regular basis, to guarantee
that every customer has the best bowling experience.

You will also be trained across all key areas of the centre,
including serving behind the bar, working in the kitchen, and managing
reception to book in customers, to ensure that you are able to provide support to
the team and deliver the best possible customer service, when there are no
technical tasks required.

The ideal candidate will be a confident, friendly, and
able to create an enjoyable atmosphere.










Skills You Need


* An understanding and interest of all things
technical/mechanic
* Confident in customer interactions
* Ability to work in all areas of the centre
* An eye for detail
* Fully flexible around working pattern (evening and
weekends will be required)
* A strong team player
* Be organised and able to multi-task


















Our Fantastic Benefits


* Free Bowling for family and friends
* Free Food when on shift
* On the Spot Rewards
* Tenpin Treats – our benefits platform for exclusive
discounts and wellness perks.
* Medicash – covering your everyday dental, optical,
physio, and wellness expenses.
* Employee Assistance Programme
* Free counselling
* Life assurance (2x annual salary)
* Long Service Awards
* Recommend a Friend Scheme
* Enhanced Maternity, Paternity, Adoption leave


























Career Development


Looking for
career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.






What Happens Next?


Ready to grow
your career with us? Click apply and complete our quick 2-minute application.

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