Job Summary
37.5hrs per week, Monday - Friday. We're seeking a proactive Management Support Assistant to join our GP practice, supporting the management team with HR and compliance. You'll handle HR administration, support recruitment and induction, maintain employee records, and assist with compliance tasks, including audits and policy monitoring. The ideal candidate should be organised, detail‑oriented, IT‑savvy, and familiar with HR and healthcare regulations. This is a key role that contributes to the smooth operation of our practice within a friendly and collaborative team.
Main Duties of the Job
The purpose of the role is to provide HR and Compliance support to the HR Manager and Executive Manager.
About Us
Tyntesfield Medical Group in North Somerset is a 13‑Partner General Practice with a patient list of around 35,000 spread across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.
We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive and efficient working environment for everyone in the practice. We are a forward‑thinking organisation with a strong emphasis on teamwork and patient‑centred care.
Details
Date posted: 13 November 2025
Pay scheme: Other
Salary: £14 an hour
Contract: Permanent
Working pattern: Full‑time
Reference number: A0519-25-0018
Job Locations
Tyntesfield Medical Group
55 Rayens Cross Road
Long Ashton
Bristol
BS41 9DY
Brockway Medical Centre
8 Brockway
Nailsea
Bristol
BS48 1BZ
Job Responsibilities
HR
* Assist with the daily running of HR operations.
* Provide administrative and clerical support to the HR Manager.
* Create, maintain and update employee records accurately and in line with GDPR.
* Support the HR Manager with staff recruitment.
* Liaise with candidates and arrange interview schedules.
* Inform the Finance team of any updates or changes to employee contracts.
* Offer guidance on HR policies, procedures and best practices under the direction of the HR Manager.
* Manage resignation documentation and coordinate with the Finance team as necessary.
* Perform general administrative duties relevant to HR.
* Ensure strict confidentiality in all HR matters.
* Contribute to HR projects and special initiatives.
Compliance
* Assist with the implementation and monitoring of practice policies, procedures and protocols to ensure compliance with relevant legislation and NHS guidance.
* Maintain and update compliance records, registers and documentation.
* Support internal audits and quality assurance activities, including audits.
* Monitor deadlines for mandatory tasks such as staff appraisals, revalidation and certifications.
* Liaise with external bodies, including NHS England, CQC and other regulatory agencies, under the direction of senior management.
* Provide administrative support for compliance projects and initiatives.
* Maintain strict confidentiality and handle sensitive information appropriately.
Person Specification
Personal Attributes (Essential)
* Hard working
* Confidential
* Deadline driven
* People person
* An interest in HR
Experience (Essential)
* Understanding of IT and electronic communications including Microsoft Office (Word, Excel and Outlook).
Desirable
* Administration experience
* Previous experience in a healthcare or compliance role
Qualifications (Essential)
* Five GCSEs at grade 9-4 or a Level 2 qualification, including Maths and English.
Skills & Knowledge (Essential)
* Ability to multitask and prioritise tasks.
* Understanding of healthcare regulations, clinical governance and data protection requirements (GDPR).
* Time management skills.
* Organisational skills.
* Attention to detail.
* Verbal and written communication skills.
* Open to discretion, using initiative to seek advice where necessary.
* Ability to work independently and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Tyntesfield Medical Group
55 Rayens Cross Road
Long Ashton
Bristol
BS41 9DY
Website: https://www.tyntesfield.nhs.uk/
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