Salary: £30,000 - 30,000 per year Requirements: Previous experience in an IT support or helpdesk role Strong troubleshooting skills across hardware, software, and user issues Experience supporting Microsoft-based environments (Office, Windows, user accounts) Ability to communicate clearly with non-technical staff Comfortable managing day-to-day IT issues in a fast-paced business A proactive and problem-solving mindset Experience supporting system implementations or software rollouts would be beneficial Responsibilities: Provide first-line IT support to staff across the business Troubleshoot day-to-day issues such as login problems, software issues, and connectivity Set up new laptops, workstations, and hardware for new starters Manage user accounts, passwords, and system access Liaise with the outsourced IT provider to escalate and resolve technical issues Support staff during the rollout of new systems including finance and construction platforms Assist with maintaining IT equipment and ensuring systems are running efficiently Provide basic training and guidance to employees on systems and software where required Maintain documentation relating to IT systems and support processes Technologies: Hardware Support Windows More: We are a well-established construction business based in Portadown, currently seeking a hands-on IT Support Coordinator to join our team on a part-time basis (circa 25 hours per week). This flexible role offers the opportunity to take ownership of on-site IT support while working closely with our outsourced IT provider. We offer a competitive salary (circa £18,000-£22,000 depending on experience) and provide a varied role with real ownership of day-to-day IT support. As part of our team, youll play a key role during the implementation of new finance and construction systems, contributing to a stable and supportive working environment. last updated 13 week of 2026