Direct Account Manager - Scotland & the North
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What You Will Do
Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This involves developing close connections with installing contractors, consultants, M&E companies, and end-user clients.
The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering Newcastle to Scotland, requiring frequent travel within these areas to ensure effective coverage for the business.
What We Offer
* Competitive salary and bonus plan
* Paid holidays and sick pay
* Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts
* Extensive training opportunities
* Collaborative team environment
* Career development ladders
* Zero Harm safety policy
* Access to business resource groups
* Company vehicle
How You Will Do It
* Act as the lead point of contact for all customer account management matters
* Build and nurture strong, long-lasting client relationships
* Provide design and application advice to customers, promoting energy-efficient solutions
* Work closely with customers to negotiate contracts/projects and close agreements to maximise profits
* Identify new business opportunities with existing clients and areas of improvement to meet sales targets
* Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
* Proactively introduce our product portfolio, offering installation requirements, features, and benefits
* Deliver presentations on product features and benefits, CPDs, and legislation requirements
What We Look For
* At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)
* Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts
* Understanding of current legislation
* Experience presenting via PowerPoint and providing system training
* Technical competence in system design
* Ability to multitask client requests efficiently
* Strong verbal and written communication skills
* High level of initiative and personal organisation
* IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook
* Enthusiastic, structured, methodical, and self-motivated
* Collaborative and supportive approach towards the team and clients
* Innovative mindset to support product launches and promotions
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Industrial Machinery Manufacturing
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Edinburgh, Scotland, United Kingdom 5 days ago
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