Join the
Shop Kit Kemp Team – Inventory and Fulfilment Assistant
We’re offering an
exciting opportunity for a passionate and detail-oriented individual to join
our successful Shop Kit Kemp team as an Inventory and Fulfilment Assistant.
This is a hands-on role
perfect for someone with experience in retail packing or fulfilment who thrives
in a fast-paced environment and takes pride in delivering exceptional customer
service. You’ll be instrumental in ensuring smooth day-to-day operations — from
managing stock to getting orders out the door accurately and on time. Prior experience with Shopify and Stocky a bonus.
If you’re organised,
proactive, and love the idea of working with beautifully curated products, we’d
love to hear from you!
Key
Responsibilities:
* Inventory
& Stock Management:
Maintain an organised, clearly labelled warehouse. Process daily
deliveries, returns, and support regular stock audits. Help manage
discontinued or slow-moving items to keep inventory fresh and accurate.
* Stock
Movement:
Physically receive and move deliveries, including transferring stock to
designated storage areas (note: involves stairs).
* Customer
Service:
Be the first point of contact for online customer enquiries — resolving
issues, processing orders, and handling complaints with professionalism
and care.
* Product
Knowledge:
Get to know our beautiful product range inside and out, so you can provide
informed and helpful support.
* Security
& Maintenance:
Ensure the warehouse remains a safe, clean, and secure environment. Report
any hazards or issues promptly.
* Team
Support:
Assist the Group Retail Coordinator and wider team with general tasks and
projects as required.
Why Join
Us?
This role
offers a fantastic opportunity to develop key skills across multiple areas of
retail and operations, including:
* Margin calculation
* Retail performance metrics
* Inventory management
* Product development
* Ordering systems
What We
Offer:
* Annual salary of £27,000
* Access to Wagestream our financial wellbeing app.
Stream your accrued earnings before pay day, benefit from everyday savings
and real time financial coaching.
* Health cash plan (including contributions towards
dental, optical, alternative and complementary therapies)
* Discounted cinema tickets, gym membership, travel,
retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for recommending top talent
* Flexible scheduling without split shifts
* Discounted personal dry cleaning
* Enhanced holiday allowance based on length of service
* Season ticket loan for convenient commuting
* Ongoing training, professional development, and fully
funded English lessons
* Regular social events, team activities, and fitness
sessions
* Benefits like cycle to work scheme and annual long
service awards
* One allocated paid day per year for volunteering work
* Exclusive discounts at Design Hotels, staff sales, spa
discounts, and product perks
* And much more!!
If you’re eager to make an
impact, grow your career in retail, and work in a dynamic, supportive
environment, apply today!
Firmdale Hotels welcomes applicants from all backgrounds and
is committed to an inclusive workplace. Please let us know if you need
adjustments during the recruitment process.
In
line with the Asylum and Immigration Act 1996, we do require all applicants to
have the eligibility to live and work in the United Kingdom. Documentation will
be required at interview stage.