Spring Lodge Vets are looking for a full-time Veterinary Care Assistant to join our fantastic team! You will work across our 5 sites and out hospital, providing support to our clinical and reception teams. Responsibilities Will Include Animal care duties such as cleaning, patient handling, and general husbandry Laboratory tasks and sample processing Driving responsibilities as needed Client-facing interactions, providing excellent customer service Reception Duties Will Include Answering phone calls and handling inquiries Scheduling appointments and managing bookings Processing payments and maintaining accurate records Join our team At Spring Lodge Veterinary Hospital, we're proud to provide exceptional care for pets and their families across Witham and the surrounding areas. Our practice is built on a foundation of compassion, expertise, and a commitment to delivering the highest standard of veterinary care. As a fully equipped veterinary hospital, we offer a wide range of services, from routine preventative healthcare to advanced diagnostics and treatments. Our dedicated team of experienced vets, nurses, and support staff is here to ensure every pet receives tailored care in a friendly and welcoming environment. More About You We're looking for a compassionate and attentive person who brings enthusiasm and a can-do mindset to the role. You should be resourceful, self-motivated, and skilled at managing your time and resources efficiently. Excellent interpersonal skills and a true passion for animal care and welfare are a must. Most importantly, you should be committed to going above and beyond to deliver outstanding care to our patients. Your shift pattern You will work 40 hour per week including 1:4 sat mornings on a 4 weekly rolling rota. Monday - Friday shifts between 7:30 am and 7:30 pm. You will be required to work across all our branches, so ability to travel is a must. In addition to a competitive salary, you will benefit from: 6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care