Overview
Civil Enforcement Officer
Location: Colchester, Essex
Pay: £15.97 PAYE / £20.48 Umbrella PAYE
Contract: Temporary
Closing Date: Monday 9 February 2026
Working Hours
* Shifts between 07:30 - 19:00 with a 1-hour unpaid lunch
* Start and finish at Latton Bush, Southern Way, Harlow
* Rota-based and flexible working required
Key Duties
* Patrol on-street and off-street parking areas
* Enforce parking regulations and issue Penalty Charge Notices (PCNs)
* Communicate professionally with members of the public
* Deal calmly and tactfully with challenging situations
* Educate the public on parking restrictions where appropriate
* Attend adjudication hearings or court when required
* Report defects such as damaged signs or road markings
* Maintain and correctly use issued equipment and handheld devices
* Follow health & safety and data protection procedures
* Work independently and as part of a wider team
Essential Requirements
* Full, clean UK manual driving licence
* Good literacy and numeracy skills
* Clear verbal and written communication
* Physically fit and able to walk 10+ miles per day
* Confident using mobile applications and email
* High levels of integrity, organisation and attention to detail
* Ability to use initiative, judgement and discretion
* Willing to provide own footwear and black trousers (no denim)
Desirable Experience
* Previous parking enforcement or PCN issuing experience
* Knowledge of parking regulations and the Highway Code
* Understanding of the Traffic Management Act 2004
* Familiarity with roads across North Essex
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