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Location:London City Centre (Oxford Circus)
Hours:Both Full Time and Part Time roles available
Salary:£28,000 FTE + Monthly Bonuses
Hours:Part-time 8 hours per week, with opportunities for overtime and extra shifts.
Full-time 40 hours per week
Both roles will be expected to cover 2 x late nights and some weekends
Start Date:ASAP
We are now seeking Clinic Receptionists to join our team in our Oxford Circus clinic, both on a full time and part time basis with the opportunity for additional hours and overtime as required.
Role Responsibilities
As a Clinic Receptionist, you will be the first point of contact for patients, ensuring they receive exceptional service from booking to treatment. You will play a key role in the smooth operation of the clinic, supporting both the Clinic Manager and clinical team with administrative tasks and patient care coordination.
Key Duties:
* Delivering outstanding customer service – welcoming patients, handling inquiries, and ensuring a seamless experience.
* Managing bookings and payments, both in person and over the phone.
* Assisting with administrative tasks, such as invoicing, stock management, and record-keeping.
* Working closely with the clinical team to support day-to-day operations.
* Participating in training and development to enhance clinic processes.
Requirements:
* Experience in a customer-facing role is essential (experience in private healthcare is desirable).
* Strong organisational and multitasking skills in a busy environment.
* Excellent communication and interpersonal skills, with a patient-focused approach.
* Proficiency in Microsoft Office and medical software (training provided where needed).
* Ability to work independently and collaboratively within a team.
* Part-time role – 8 hours per week, with the opportunity for overtime and additional hours.
* Full-time role - to include 2 late nights and weekends when required
* Competitive salary of £28,000 FTE + monthly bonuses (pro-rata).
* Modern, well-equipped clinic in London Oxford Circus.
* Opportunities for training and development.
* Staff discounts and company benefits.
About The Mole Clinic
The Mole Clinic is a leader in skin cancer screening and mole removal, dedicated to early detection and high-quality patient care. We combine cutting-edge technology with expert clinical assessment to deliver the best possible experience for our patients.
The Mole Clinic is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of background.
If you’re passionate about healthcare, patient experience, and being part of a supportive team, we’d love to hear from you!
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