Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
Overview of Role
The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations.
Key Responsibilities
* Diagnose and repair faults within renewable energy central heating and hot water systems across the region.
* Provide technical support and advice to customers and colleagues.
* Ensure high levels of customer care in dealing with clients and tenants to meet required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
* Follow stock ordering and auditing procedures so relevant parts are available to fulfill job requirements.
Key Requirements & Attributes
* Friendly and professional attitude, building strong relationships with clients and tenants.
* Experience in renewable energy heating and hot water systems is essential.
* Skilled at problem solving and decision making.
* Gas qualifications are desirable.
* Successful completion of criminal and reference checks before starting.
* Valid driving licence.
Working Hours
Mon - Fri, 8am to 5pm, 1 hour lunch daily. Call‑out rota available for interested engineers but not required.
What We Offer
* Company vehicle and fuel card.
* Uniform and mobile device.
* Support for professional qualifications.
* Employee wellbeing programme, occupational health support, telephone support – counselling for staff.
* Service level awarded annual leave.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plan.
* Cycle to Work Scheme.
* Electric Vehicle Leasing Scheme.
* Gender Equality Working Group.
* Sureserve Academy – platform for development and career progression.
* Employee Voice Programme.
* Social activities for all teams.
* Sureserve Legends – celebrating employee values.
Equality, Diversity and Inclusion
Sureserve is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you need adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to eligibility checks, including right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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