Overview
Insurance Business Manager - Milton Keynes
Salary: From GBP 58,732 per year, dependent on experience
Location: Milton Keynes
Hybrid working: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however flexibility is expected to meet the needs of the business and the role.
Hours / Contract Type: Full-time fixed term contract until 1/7/2027
Closing date: 5/6/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
What you’ll be doing
* Take responsibility for the management and performance of our insurance products.
* Provide insight and support as the product SME; relationship management of 3rd party suppliers, acting as a main point of contact; ensure appropriate contracts are in place with suppliers, and work with Legal to create new contracts, amendments and renewals.
* Lead product review meetings, ensure products remain compliant, participate in internal committees, review procedures, and participate in audits.
* Be responsible for reporting and forecasting, review accuracy of management information (MI), and measure performance against plan.
* Lead planning rounds and reforecasting, and reconcile income.
* Ensure excellent quality for customers through regular call listening, claim and complaint reviews.
* Support the Product Channel Manager to deliver changes to existing products and be involved in project work for new initiatives.
What you’ll bring
* Experience as an Insurance Business Manager with strong working knowledge of the insurance industry gained through technical, development and operational roles.
* Strong leadership skills that enable you to engage, motivate, develop and inspire suppliers to perform at their best.
* Understanding of mobility needs and related financing/aftermarket products; experience in a role supporting Volkswagen Group vehicles and related products is desirable.
* No candidate will meet every single qualification; If your experience looks a little different but you can bring value to the role, we’d love to learn more about you.
* VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
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