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Base pay range
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Midlands based IT Recruiter, with 25 years of experience connecting the best IT & Software Development talent.
Office-based job in Loughborough for successful MSP - a team responsible for the full IT support life-cycle for small and large businesses based in the UK.
You must be able to show 3 years+ experience living or working in the UK to pass their pre-employment screening checks.
* Are you a Senior IT Support Engineer with client-facing experience?
* Do you have experience working with Windows Server 2008-2019 & Virtualisation?
* Are you comfortable working on the design of new implementations & projects, alongside BAU?
Contact me on 0-7-7-9-1-6-1-5-7-0-3 to obtain job spec and client info.
ROLE: We have a client-facing 2nd-3rd-line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You'll need to have great communication skills as you will work on/off-site as business requires (no more than 1 overnight stay a quarter), Knowledge of Hyper V is required alongside O365, Azure AD, Windows Server, and Firewalls/Security.
Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI / Reporting skills is ideal, but not necessary.
This is an opportunity to join a small but highly successful MSP with clients spanning over 20 years. There is an exciting growth plan for 24/25 and you will be instrumental in helping drive this company forward. Advising on best policies and procedures.
Reporting to the Technical Services Manager your responsibilities will include:
* Technical expertise in Windows server 2008-2019, Hyper V, Office 365, Networking, Firewalls
* Focus on delivering excellent customer service and experience
* Build strong relationships with internal/external stakeholders
* Asset Management of hardware and software
* Design, Build, and deployment of server architecture with supporting documentation in line with company standards
* Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target
* Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target
* Building strong partnership relationships with customers
* Be a point of escalation for support calls.
Apart from a strong technical aptitude, personality, and motivation is equally important. Being a team player is also crucial to the success of this client. Understanding and wanting to be a part of the overall business objective is essential – an opportunity to influence and make a change makes this an exciting role.
Salary & Benefits: Up to 45K, Pension, Free Car Parking. This modern office facility is commutable from Leicester, Loughborough and Nottingham.
You must have the right to work in the UK, this client does not provide sponsorship. You must be able to show a minimum of 3 years UK working experience to pass pre-employment checks.
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Consulting, and Engineering
* Industries
Information Services, IT Services and IT Consulting, and Computer and Network Security
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