We are looking for a pro-active and enthusiastic optical assistant to match the ambition of this young, dynamic company and someone keen to put their stamp on this valuable role.
Prior experience in the optical sector is a requirement. Equally, a keen interest in sport and fashion is definitely going to help – it is what we do after all! An enthusiasm for technology is also going to be a bonus.
We pride ourselves on offering excellent customer service and advice, so an individual with a confident, outgoing persona is essential in dealing with telephone & sales enquiries.
Responsibilities
* Offering optical and style advice
* Dealing with customer telephone and email enquiries with a friendly, positive attitude
* Face to face dispensing in our showroom
* Order management and administration
* Assisting with returns and warranties
* Ordering, fitting and checking lenses
* Assistance with website maintenance/updates (uploading product images and descriptions)
Skills & Experience
* Exceptional customer service skills. Going the ‘extra mile’ every time.
* Excellent attention to detail
* Optical experience
* Trustworthy
* Quick learner
* Pro-active and hard worker
* Works well under pressure
* Good communication skills (verbal and written)
* Keen interest in sport and fashion
Why work for us?
Our journey began over 20 years ago when we discovered that finding purpose-built sports eyewear on the high street was almost impossible. Most opticians are not equipped to advise on sports glasses and we wanted to change that.
We quickly developed our previous optical knowledge to become high-level experts on specialist performance eyewear. We knew there was a high demand for prescription sports glasses and wanted to make sure we could reach all locations. This is why we created RxSport, a specialist eyewear website for sports lovers, by sports lovers.
Tortoise+Black was launched 5 years ago, applying the same expertise and approach to luxury eyewear. Growing fast, we now feel that we offer our customers a full optical solution. With a curated collection, T
Tortoise+Black offers the opportunity to work closely with iconic fashion houses like Gucci and Balenciaga as well as independent brands like Cutler and Gross and Garrett Leight.
With the fast growing nature of the business, comes the potential for career development and advancement.
Job Types
Full-time, Permanent
* Company pension
* Free parking
* On-site parking
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