Job Introduction
Cluster Team Manager - Hertfordshire
Supported Living | Driver Required
One of our clients are looking for an experienced Cluster Team Manager to oversee multiple supported living services in Hertfordshire. This role involves managing and supporting staff teams, ensuring high standards of care, and maintaining compliance across services supporting individuals with complex needs.
This position would suit a confident leader with a background in health and social care who is comfortable working across multiple locations.
Key Responsibilities
Oversee the day-to-day management of several supported living services
Lead, support, and develop staff teams to deliver person-centred care
Ensure care plans, risk assessments, and support plans are implemented effectively
Maintain compliance with regulatory and organisational standards
Liaise with families, commissioners, and external professionals
Monitor service performance and drive continuous improvement
Essential Requirements
Level 3 qualification in Health & Social Care (or equivalent)
Full UK driving licence and access to a vehicle
Experience supporting individuals with complex needs, including learning disabilities, autism, and mental health needs
Previous experience managing or supervising staff teams
Strong organisational, communication, and leadership skills
Benefits
Life insurance (2x annual salary)
Access to digital health and wellbeing services, including virtual GP support
Employee Assistance Programme
Structured rota with opportunities for overtime
Ongoing training and professional development
Recognition and reward schemes
£500 refer-a-friend incentive
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