General Manager Sites: The James Liverpool Reports to: Chief Operating Officer (COO) Work Week: Monday to Friday Work Hours: 8am to 5pm or 9am to 6pm, and emergencies Work Type: Non-remote Job Summary As a General Manager, you’ll be running the operations of our Build-to-Rent (BTR) site in Liverpool, on 7 James Street. You’ll be leading the on-site team to meet all financial targets and company goals, while delivering exceptional service to our residents. You will enjoy autonomy in your daily work whilst still working closely and reporting to the Chief Operating Officer (COO). We are seeking an experienced, self-driven, versatile, exceptionally organised, commercially savvy, and reliable individual with a “getting-things-done” attitude. What you’ll be doing Maintaining 100% occupancy rates in perpetuity Ensuring the timely collection of all rent and other income that are due Overseeing your site daily operations, rent collection, invoicing, full compliance to SOPs, policies, procedures, and service standards Proactively pushing rental and other revenue growth Coming up with creative and insightful Marketing & Sales techniques Promoting our values and contributing to maintaining a strong culture Evaluating the buildings performance by analysing and interpreting data and metrics Responding appropriately to emergencies or urgent issues as they arise Managing the living exp...