Job Description
* The Payroll Officer will deliver a timely, accurate and customer-focused payroll service for Camden Council, supporting both employees and managers across the organisation.
* Working collaboratively with HR, Finance and Application Specialists, the post-holder will provide expert advice on payroll queries, statutory deductions, and council policies while ensuring full compliance with legislation and audit requirements.
* The role supports continuous improvement and plays a key part in delivering a first-rate, relational service aligned with Camden's values., Deliver monthly payroll processing for teachers and officers, including starters, leavers, changes, allowances, deductions, and salary sacrifice schemes.
* Provide expert payroll advice to employees, managers, HR colleagues and stakeholders.
* Ensure compliance with HMRC, GDPR, pension providers and internal audit standards.
* Maintain accurate employee records, documentation and EAS archiving.
* Support calculation of redundancy, flexi-retirement and other specialist pay-related matters.
* Resolve complex payroll issues such as overpayments, retrospective pay and statutory pay calculations.
* Process and correct FPS/EPS submissions and pension updates (LPFA, NHS, Teachers' Pensions).
* Assist with testing and updates relating to Oracle Cloud payroll system upgrades and developments.
* Contribute to the drafting and updating of payroll procedures to support consistency and best practice.
* Provide high-quality customer service in line with Service Level Agreements (SLAs).
* Support continuous learning and best-practice development within the payroll team.
* Participate in cross-functional projects, including data analysis, reward initiatives and system changes.
Extensive experience in payroll administration within a large, complex organisation.
* Strong working knowledge of HR/Payroll Cloud systems (e.g., Oracle Cloud) and HR platforms (Essentials, HP Trim, EAS).
* Ability to calculate statutory and voluntary deductions, redundancy, pensions, overpayments and other complex pay scenarios.
* Excellent attention to detail and accuracy under pressure.
* Strong interpersonal and communication skills with the ability to advise staff and managers confidently.
* Intermediate Excel and Word skills, including data analysis and reporting.
* Understanding of council policies, employment terms and conditions, sickness, family leave, benefits and contract types.
* Ability to work collaboratively across HR, Finance, Schools and external providers.
* Commitment to continuous improvement, learning and best-practice development.
* ACT Payroll Assessment (mandatory) and payroll qualification (desirable).
Full-time, 35 hours per week; occasional evening or weekend work may be required.
* Based at 5 Pancras Square with visits to schools and potential satellite clinics.
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