Vertu SKODA Nottingham
Vertu SKODA Nottingham is opening in November 2025, and we are now building our team! We are recruiting a Service Manager to lead our new team. If you want to be part of one of the UK's largest Motor Retailers, this could be the role for you!
We offer a basic salary of £40,000 and an OTE of £55,000, plus company benefits, depending on experience!
As the Service Manager, you will manage a team of Technicians and Service Advisors, helping them achieve the highest standards of customer satisfaction. Your main duties include:
* Monitoring and controlling costs in line with the business plan, while maintaining quality standards and customer service.
* Ensuring accurate collection and recording of customer data in accordance with Group standards.
* Adhering to manufacturer standards at all times.
* Maintaining a safe working environment.
* Monitoring colleague performance.
* Training and coaching colleagues to support their success.
* Implementing and maintaining effective processes to achieve high customer satisfaction levels exceeding the manufacturer’s national average.
You should have a successful track record in a similar role, ideally with franchise experience in the Motor Industry. You must demonstrate the ability to improve performance, profitability, and operational efficiency. Strong leadership and people management skills are essential, as your primary focus is leading your team to meet business objectives. You will be expected to drive the business forward, maximize customer satisfaction, and motivate your team. You should share our company values and possess strong leadership, communication, and organizational skills.
We pride ourselves on investing more in our colleagues' personal development than any other employer. Successful applicants can look forward to ongoing training, career progression opportunities, and benefits such as:
* 25 days holiday, increasing with service, plus bank holidays
* Access to our online rewards platform offering cashback and discounts
* Preferential Service Rates
* Colleague Purchase Scheme
* Share Incentive Scheme
* Pension
* Enhanced Maternity & Paternity leave
Apply today to be considered for this role!
Successful applicants will undergo employment checks, including verification of recent employment, address, credit history, and possibly criminal record and driving license checks.
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