We are looking for a Member Performance Analyst to join our Performance Improvement team and be responsible for providing analysis against the performance frameworks (KPIs, goals, user needs and benefits) and also supporting changes to the framework and wider appetites.
This role will be putting our members at the heart of everything it does, by collaborate with various teams across the organisation to create data reports, provide and maintain dashboards and conduct forecasting including trend analysis. The role will utilise multiple data sources to draw clear and relevant conclusions and recommendations that will support our wider business objectives, enabling effective decision-making and will influence strategic thinking to enhance the member experience while supporting an efficient operating environment.
Our ideal applicant will have demonstrable experience in the delivery of business intelligence, data and statistical analysis and reporting. They will have experience of working with data visualisation tools (such as Power BI/Tableau/Google Analytics) and strong SQL abilities including query build and using SQL Server Management Studio or equivalent. Applications must be able to demonstrable track record of generating insights from large data sets and presenting insights with technical and non-technical stakeholders.
We aim to respond to your application within 2 weeks from the closing date listed above.
Sound like you? Apply now.
We’re proud to be a Disability Confident Leader, the highest accreditation under the Disability Confident Scheme. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview.
We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.
We’re happy to talk about flexible working
INDHIGH